Editing a FAQ Question

1. Click the Manage>>FAQ.
2. Select the FAQ you wish to work on from the drop down list at the top left of the FAQ window.
3. Click the Edit Action at the side of the Question you which to modify. An Edit box now opens. Inside this Edit Box, type in any additions or changes to the Question and Answer.
4. Type in any keyword(s) that would help a user find this particular Question/Answer. For example, if the Question is about “Booking a seat”, you could enter “Booking” as a keyword.
5. Related FAQs - if you want to help the user to find FAQs that are related to this FAQ, select the related FAQs on this list. Check the names in the Related FAQs section.. Links to them will be displayed alongside the current Question.
6. To De-select related FAQs – uncheck their names in the Related FAQ section.
7. If you want to provide access to files that are related to this FAQ, click Add downloadable files. From the Asset List Picker, select the list that you want to add, then click the Use Asset List Action.
8. Click OK to close the Asset List Picker.
9. If you want to provide links from this FAQ Question to other pages on your website, click Select internal links.
10. From the Asset List Picker, select the list that you want to add, then click the Use Asset List Action.
11. Click OK to close the Asset List Picker.
12. If you wat to provide links from this FAQ Question to pages on other websites, click Select external links.
13. From the Asset List Picker, select the list that you want to add, then click the Use Asset List Action.
14. Click OK to close the Asset List Picker.
15. When you have finished all your changes, click the Publish button (top left) to save and publish your modified FAQ entry.